Privacy Policy
Last updated: 02/05/2025
Divine Thyme Catering respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website https://www.divinethymecatering.com.au.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
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Fill out contact or inquiry forms
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Sign up for our newsletter or mailing list
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Make a booking
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Communicate with us via email or phone
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Use our website (via analytics tools)
The types of personal data we may collect include:
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Full name
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Email address
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Phone number
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Mailing or event address
We may also collect non-personal information about your device and interaction with our website, such as:
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Browser type and version
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Pages viewed
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Referring website
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Time spent on pages
2. How We Use Your Information
We use the information we collect for the following purposes:
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To respond to your inquiries or requests
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To process and manage bookings, payments, and catering orders
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To provide customer service and support
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To send newsletters or marketing communications (only with your consent)
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To improve the functionality and performance of our website through analytics
We do not use your personal information for profiling or automated decision-making.
3. Sharing Your Information
We only share your data with third parties when necessary and for the purposes listed above. These include:
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Analytics providers, to help us understand website usage and improve user experience
These third-party providers are obligated to comply with data protection laws and are only permitted to use your information for specified purposes on our behalf.
We do not sell, rent, or trade your personal information to any other third parties.
4. Data Storage and Security
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it. These include:
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Secure servers and encrypted transmissions, where applicable
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Access controls and restricted data access
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Routine monitoring and updates of our digital systems
However, no method of online transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Accessing and Updating Your Information
You have the right to access, update, or request deletion of your personal information held by us. To do so, please contact us at [insert business email]. We will take reasonable steps to comply with your request following the Australian Privacy Principles under the Privacy Act 1988 (Cth).
You may also opt out of marketing emails at any time by using the unsubscribe link included in our communications.
6. Cookies and Tracking Technologies
Our website does not currently use cookies or other tracking technologies for advertising purposes. We may use basic analytics tools (e.g., Google Analytics) to better understand user behaviour and improve the user experience, but this does not involve personally identifiable tracking.
Should we introduce cookies in the future, this policy will be updated accordingly.
7. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
8. International Users
Our website and services are intended for users located in Australia. If you are accessing the website from outside Australia, please be aware that your information may be transferred to, stored, and processed in Australia.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, regulatory, or operational reasons. All updates will be posted on this page with the revised "Last updated" date.
We encourage you to review this page periodically to stay informed of how we are protecting your information.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Divine Thyme Catering
Website: https://www.divinethymecatering.com.au
Email: info@divinethymecatering